Delivery Policy

Effective Date: 21.11.2023

 

1. Introduction:

Welcome to WineWonders Moldova! This Delivery Policy outlines the terms and conditions related to the delivery of our services and products. Please read this policy carefully.

2. Delivery of Services:

  WineWonders Moldova primarily offers guided tours and experiences. The details of each tour, including the meeting point, duration, and itinerary, will be provided upon booking confirmation.

3. Delivery of Products:

  If your purchase includes any physical products, such as merchandise or souvenirs, the delivery details will be communicated during the checkout process. We aim to dispatch products within [specified time], and the estimated delivery time will depend on your location.

4. Delivery Charges:

  Delivery charges may apply to certain products or services. These charges, if any, will be clearly stated during the checkout process.

5. Delivery Timeframes:

  For services, the tour duration and meeting times will be provided in the tour description and confirmed upon booking.

  For products, the estimated delivery timeframes will be communicated during the checkout process. Please note that delivery times may vary based on your location.

6. Confirmation and Communication:

  Upon booking a tour or making a purchase, you will receive a confirmation email with the relevant details, including meeting points, tour itineraries, or product delivery information.

7. Changes to Delivery:

  In the event of unforeseen circumstances, such as extreme weather conditions or unexpected closures of wineries or venues, WineWonders Moldova reserves the right to modify the tour itinerary or delivery details. Any changes will be communicated to you as soon as possible.

8. Customer Support:

  If you have any questions or concerns regarding the delivery of services or products, please contact our customer support team at contnichitacucol@gmail.com.

9. Cancellation and Refunds:

  For information on cancellation and refund policies related to services or products, please refer to our Refund Policy.

10. Governing Law:

  This Delivery Policy is governed by and construed in accordance with the laws of Moldova, without regard to its conflict of law principles.

11. Changes to Delivery Policy:

  WineWonders Moldova reserves the right to update or modify this Delivery Policy at any time without prior notice. Your continued use of our services or products after any changes indicates your acceptance of the updated policy.